Question 1

What are IPTV reseller panel credits?

Accepted Answer

Panel credits are the unit of currency used to activate subscription lines on an IPTV reseller panel. Each credit represents a defined period of service for one connection line. When you activate a customer's subscription, the corresponding credits are deducted from your reseller balance. Credits never expire — unused credits remain in your account indefinitely.

Question 2

What is the difference between integer credits and fractional credits?

Accepted Answer

Integer-credit panels charge whole numbers per subscription: 1 credit per month, 12 per year. Fractional-credit panels use decimals: 0.1 or 0.2 credits per month, 1 credit per year. Integer panels (STRONG 8K, TREX, NEO 4K, OXYNET, etc.) are simpler to calculate. Fractional panels (DH PLUS, Golden OTT, MAX PRO, MEGA OTT, PRO MAX) offer more granular credit usage for short-duration subscriptions.

Question 3

Do credits ever expire?

Accepted Answer

No. Credits on all 16 panels we supply do not have an expiry date. Once purchased, they remain in your reseller balance until used. There is no time pressure to use credits after purchase.

Question 4

Can I use credits from one panel on a different panel?

Accepted Answer

No. Credits are panel-specific. DH PLUS credits can only be used for DH PLUS subscriptions. STRONG 8K credits can only be used for STRONG 8K subscriptions. There is no credit transfer mechanism between panels. Each panel maintains its own independent credit balance.

Question 5

How do I calculate how many credits I need?

Accepted Answer

Multiply the number of lines you want to activate by the credit rate for your chosen duration. Example: 50 customers on 6-month plans on STRONG 8K = 50 × 6 credits = 300 credits. For fractional panels: 30 customers on 3-month plans on DH PLUS = 30 × 0.35 credits = 10.5 credits (order the next Starter at 10 credits, or a custom amount — contact us). Use the Credit Calculator on the homepage for instant calculations.

Question 6

What happens if I run out of credits mid-month?

Accepted Answer

Existing active subscriptions continue unaffected — your existing customers' connections remain live. You simply cannot activate new subscriptions until you top up your credit balance. Contact us via WhatsApp at +44 7537 842908 to order additional credits.

Question 7

Can I buy credits in custom amounts not listed in the packages?

Accepted Answer

Our standard packages are Starter, Growth, and Scale for each panel. For custom credit amounts, contact us via WhatsApp — we can discuss requirements outside the standard tiers where feasible.

Question 8

What does "credits per line" mean in the credit rate table?

Accepted Answer

"Credits per line" is the number of credits consumed from your balance when you activate one subscription line for the given duration. For example, on NEO 4K: activating one 6-month subscription costs 6 credits. Activating 10 such subscriptions costs 60 credits total.

Question 9

How do I order reseller panel credits?

Accepted Answer

Contact us via WhatsApp at +44 7537 842908. Tell us: (1) the panel you want credits for, (2) the package tier (Starter / Growth / Scale), and (3) your preferred payment method. We will confirm the total, provide payment details, and add credits to your reseller account after payment is confirmed.

Question 10

What payment methods do you accept?

Accepted Answer

We accept Bank Transfer, USDT (TRC20 network), Bitcoin (BTC), Taptap Send, Western Union, and MoneyGram. We do not accept PayPal, credit cards, Stripe, or cryptocurrency networks other than TRC20 USDT.

Question 11

How quickly are credits added after payment?

Accepted Answer

Credits are added manually after payment confirmation. For cryptocurrency payments, we wait for sufficient network confirmations before processing. Bank transfers may take longer depending on your bank. Contact us via WhatsApp to confirm timing for your specific payment method.

Question 12

Can I order credits for multiple panels in one order?

Accepted Answer

Yes. You can order credits for multiple panels in a single WhatsApp conversation. Specify each panel and package tier, and we will combine the payment into one transaction where possible.

Question 13

Is there a minimum order amount?

Accepted Answer

The minimum is the Starter package for your chosen panel. Starter packages range from €45 (DH PLUS) to €180 (STRONG 8K) depending on the panel. See the Pricing section on the homepage or the panel's dedicated page for exact figures.

Question 14

Do you offer credit on account or invoicing?

Accepted Answer

We require payment before credits are added. We do not offer credit terms or post-payment invoicing for new resellers. Established resellers can discuss arrangements via WhatsApp.

Question 15

Can I order on behalf of a business rather than as an individual?

Accepted Answer

Yes. We supply both individual and business resellers. All orders are processed via WhatsApp regardless of business structure. Contact us if you require documentation for business purposes.

Question 16

What currencies do you accept for bank transfers?

Accepted Answer

Panel prices are listed in euros (€). For bank transfers, contact us via WhatsApp to confirm the current accepted currency for your country and the applicable exchange rate if paying in a non-euro currency.

Question 17

Which panel is best for a new reseller just starting out?

Accepted Answer

For new resellers, we recommend starting with a low-cost Starter package on either NEO 4K (€100 / 120 credits, integer model) or DH PLUS (€45 / 10 credits, fractional model). Both have simple credit models. NEO 4K is ideal if you'll primarily sell annual plans. DH PLUS is ideal if your first customers prefer monthly or quarterly plans. OXYNET (€70 / 120 credits) is the lowest-cost entry point if minimising initial investment is the priority.

Question 18

Which panel has the cheapest credits?

Accepted Answer

OXYNET / TIGER OTT has the lowest per-credit pricing at every tier in our range. Scale: €550 for 1,200 credits (€0.458/credit). NEXON is second: €650 for 1,200 credits (€0.542/credit). Among fractional panels, DH PLUS has the lowest per-credit cost at Scale (€3.00/credit).

Question 19

How is STRONG 8K priced compared with other integer-credit panels?

Accepted Answer

STRONG 8K uses the same standard integer credit rates as several panels in our range, but its packages cost more than alternatives such as TREX, MAGIC OTT 8K, NEO 4K, and MAX OTT. Compare the listed package prices before ordering.

Question 20

What is the difference between fractional and integer panels in terms of reseller experience?

Accepted Answer

Integer panels (1/month, 12/year) require simple multiplication for credit calculations and are easier to manage for most resellers. Fractional panels have lower per-credit costs for short subscriptions but require more careful calculation for mixed-duration portfolios. Both are fully supported — the choice depends on your customer subscription mix and preference for simplicity.

Question 21

Can I resell credits from multiple panels at the same time?

Accepted Answer

Yes. Many resellers maintain balances on 2–5 panels simultaneously to offer customers a choice. Credits on each panel are held in separate balances. You manage them independently and can top up each as needed.

Question 22

Which panel names include 8K branding?

Accepted Answer

STRONG 8K, Ultra 8K, and MAGIC OTT 8K include 8K in their product names. At Scale, MAGIC OTT 8K costs €700 vs STRONG 8K at €1,650 for the same 1,200 credits. Confirm current content requirements via WhatsApp before ordering.

Question 23

How should I choose a panel for a sports-focused customer base?

Accepted Answer

Content availability can change and is not established by the pricing data on this site. Contact us via WhatsApp to confirm current sports content requirements before ordering.

Question 24

How do I know which package tier (Starter / Growth / Scale) to buy?

Accepted Answer

Use the Credit Calculator on the homepage to estimate your credit needs. As a guideline: Starter is appropriate for 5–15 annual customers or testing a new panel. Growth suits 40–60 annual customers. Scale is designed for 80–100+ annual customers. For fractional-credit panels, the required credits per customer varies — use the calculator for exact figures.

Question 25

Are you a reseller-only supplier?

Accepted Answer

Yes. IPTVPanel.pro supplies credits exclusively to IPTV resellers — businesses or individuals who operate reseller panel accounts and activate subscriptions for end customers. We do not sell direct IPTV subscriptions to end users.

Question 26

What is a "reseller" in the context of IPTV panels?

Accepted Answer

An IPTV reseller has a reseller account on one or more IPTV panels. This account allows them to create and manage customer subscriptions. Credits purchased from us are added to the reseller's account balance, enabling them to activate subscriptions for their customers.

Question 27

Do I need an existing reseller panel account before ordering?

Accepted Answer

Yes. To use the credits you purchase, you need an active reseller account on the panel you order credits for. If you need to set up a new reseller account on a specific panel, contact us via WhatsApp — we can advise on the process.

Question 28

Do you supply end users who want a personal IPTV subscription?

Accepted Answer

No. We supply reseller panel credits only, not individual subscriptions. If you want a personal IPTV subscription, contact an IPTV reseller. IPTVPanel.pro only serves resellers who operate panel accounts.

Question 29

Is there a minimum number of customers required to become a reseller?

Accepted Answer

No minimum customer count is required. We supply new resellers who are starting their business alongside established operators managing hundreds of customers. The Starter package is specifically sized for smaller starting volumes.

Question 30

Do you supply resellers outside the UK?

Accepted Answer

Yes. We supply resellers internationally. Panel credits are added to your reseller account remotely regardless of your location. Payment methods like USDT, Bitcoin, Western Union, and MoneyGram support international transactions.

Question 31

Is there any verification or approval process for new resellers?

Accepted Answer

Contact us via WhatsApp to discuss your requirements. We will ask basic questions about your panel account and intended use before processing a first order.

Question 32

Why do different panels have different prices for the same number of credits?

Accepted Answer

Each panel's credit price reflects the panel provider's pricing and market position. More established or brand-recognised panels (like STRONG 8K or GOLDEN OTT) typically carry higher per-credit prices. Budget panels (OXYNET, NEXON, NEO 4K) offer lower per-credit costs. The underlying credit rates — how many credits activate how long a subscription — may be identical across differently-priced panels.

Question 33

What does "per-credit cost" mean and why does it matter?

Accepted Answer

Per-credit cost is the price per individual credit in a given package. Example: STRONG 8K Growth (600 credits / €850) = €1.417/credit. MAGIC OTT 8K Growth (600 credits / €400) = €0.667/credit. When two panels have the same credit rates, the per-credit cost directly determines your cost per customer per subscription period.

Question 34

Do credit prices change over time?

Accepted Answer

Credit prices may change. The prices shown on this website reflect current pricing at the time of viewing. Contact us via WhatsApp to confirm current pricing before placing a large order.

Question 35

Is there a volume discount for very large orders beyond the Scale package?

Accepted Answer

Our standard packages are Starter, Growth, and Scale. For requirements larger than Scale, contact us via WhatsApp to discuss availability and pricing for higher volumes.

Question 36

Are prices shown inclusive of any fees?

Accepted Answer

Prices shown are for the credit packages themselves. Payment processing fees vary by payment method — cryptocurrency transfers may incur network fees; bank transfers may incur your bank's own charges. These are outside our control. Contact us via WhatsApp to confirm total costs for your preferred payment method.

Question 37

Do all three package tiers (Starter / Growth / Scale) have different per-credit costs?

Accepted Answer

Yes. The Scale package always has the lowest per-credit cost, Growth is in the middle, and Starter has the highest per-credit cost. The discount for buying Scale vs Starter ranges from approximately 25–40% depending on the panel. Always buy the largest package you can use to minimise your per-credit cost.

Question 38

Can I compare per-credit costs across all panels?

Accepted Answer

Yes. Each panel page includes a credit rate and pricing table that shows the per-credit cost at each tier. The cheapest integer-panel per-credit cost is OXYNET Scale at €0.458/credit. The cheapest fractional per-credit cost is DH PLUS Scale at €3.00/credit.

Question 39

How are credits added to my reseller account after payment?

Accepted Answer

Credits are added manually to your reseller panel account by our team after payment is confirmed. You will see the credit balance updated in your panel dashboard. We notify you via WhatsApp once the credits have been added.

Question 40

Can I check my credit balance at any time?

Accepted Answer

Yes. Your credit balance is visible in your reseller panel dashboard at all times. The exact location depends on the panel — your panel dashboard will typically show current credits remaining.

Question 41

What happens to my credits if I change my reseller panel account details?

Accepted Answer

Credits are tied to your reseller account. If you change your account username or panel details, contact us via WhatsApp before doing so. Account changes must be coordinated to ensure credits remain accessible.

Question 42

What if there is a problem with my reseller panel account?

Accepted Answer

For panel account issues, contact us via WhatsApp at +44 7537 842908. Describe the issue in detail. Note that some panel-specific technical issues may require escalation to the panel provider — we will advise accordingly.

Question 43

Can I split a credit purchase across multiple reseller accounts?

Accepted Answer

Credits are added to a single specified reseller account per order. For split orders across multiple accounts, contact us via WhatsApp to discuss the arrangement.

Question 44

Are credits added instantly after payment is confirmed?

Accepted Answer

We process credits as quickly as possible after payment confirmation. Cryptocurrency payments require network confirmation time before we process. During business hours, most orders are completed within a few hours. Contact us if you have an urgent deadline.

Question 45

Do I need to install any software to use reseller credits?

Accepted Answer

No software needs to be installed on our end. You access your reseller panel account through the panel provider's reseller dashboard, which is typically web-based. Credits are added to your existing account.

Question 46

How do I set retail prices for my IPTV subscriptions?

Accepted Answer

We do not advise on retail pricing — it depends on your market, costs, and competitors. Your credit cost per customer per period is a firm floor. Example: on STRONG 8K Scale (€1.375/credit), a 1-year subscription costs €16.50 in credits. Your retail price must exceed this to generate margin. Survey your local market to determine competitive rates above your credit floor.

Question 47

How should I manage credit inventory to avoid running out?

Accepted Answer

Track your renewal calendar. Know which customer subscriptions expire each month and calculate the credits needed for renewals in advance. Order new credits before your balance drops too low — credits are added manually and require a short processing time after payment.

Question 48

Should I start with one panel or multiple panels?

Accepted Answer

Start with one panel and master its credit model before expanding to additional panels. Once you understand your customer volume and preferred durations on your first panel, adding a second panel is straightforward. Most active resellers maintain 2–4 panel balances to offer customers options.

Question 49

How do I move customers from short plans to longer subscriptions?

Accepted Answer

Encourage customers to commit to annual plans after their first month or quarter. On most panels, annual rates are significantly more economical than renewing monthly: 12 credits for 12 months vs 12 separate 1-credit monthly renewals — the credit cost is the same, but annual plans lock in customers for longer, reducing churn.

Question 50

What is the advantage of buying the Scale package vs multiple Growth purchases?

Accepted Answer

Scale has the lowest per-credit cost at every tier. For a panel where Scale saves €0.10/credit vs Growth and you buy 1,200 credits per cycle, Scale saves €120 per purchase cycle. Over four purchases per year, this compounds to €480. The financial benefit of Scale depends on your actual volume — only buy Scale if you'll use the full 1,200 credits within a reasonable timeframe.

Question 51

Can I offer customers both monthly and annual plans on the same panel?

Accepted Answer

Yes. Your reseller credit balance can be used for any subscription duration on that panel. You can activate a monthly plan for one customer (1 credit on an integer panel) and an annual plan for another (12 credits) from the same credit pool. No restriction on mixing durations.

Question 52

Is IPTV reselling a viable business model?

Accepted Answer

We supply reseller credits — the economics of your business depend on your market, retail pricing, credit costs, and customer retention. We can provide factual information about credit costs and panel options to help you assess viability. Contact us via WhatsApp to discuss your specific plans.

IPTV Reseller Panel Credits — FAQ

All FAQ Categories

How Panel Credits Work

Ordering and Payment

Choosing the Right Panel

Reseller Requirements and Eligibility

Pricing and Credit Costs

Technical and Account Questions

Running Your IPTV Reseller Business

Can't Find Your Answer?